> For the complete documentation index, see [llms.txt](https://henull.gitbook.io/en/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://henull.gitbook.io/en/faq/general-faq/will-you-give-me-good-support.md).

# Will you give me good support?

Yes. We have chat support and we take care of you because you are our business. We only want 100% satisfied customers. If you are not satisfied with our products or services you can use the 14 days [refund guarantee](https://help.henull.com/about-us/policies/refund-policy).

### How long will I receive updates and support?

You receive updates and support for as long as your subscription is in effect.

### Do you have a phone number?

We don’t — all support is text-based, this way you can refer back to it later if needed.

### I have more questions. Where can I get answers?

Please click on the chat logo in the bottom right corner to contact our live chat team. Or feel free to ask us at <support@henull.com> We will surely help you with your issue!

P.s: On our main page, you can find a tab called "HELP", from where you can access our documentation, video tutorials and step-by-step guides.